Infrared Tube Heater System Startup and Troubleshooting

Infrared Tube Heater System Startup and Troubleshooting

Winter is here!

It’s that time of year again. Time to kick on those radiant heaters and take the cold weather edge off. Here are some helpful tips to make sure your Infrared heaters are functioning at optimum efficiency.

  1. Inspect the entire Roberts Gordon system. Look at the heater exchanger tubing, hangers, reflectors, and burner head. Make sure everything is where it is supposed to be and there are no cracks, holes, or a significant buildup of dust or dirt. Don’t let the reflectors rest on the heat exchanger tubing as this will cause damage to the tubing and the reflector.
  2. Look for any obstructions/blockages at the vent termination point. Remove any debris that is found. Using a flashlight, inspect all tubing inside and out.
  3. Check all electrical and gas connections. Repair any loose connections or leaks. If the unit is not providing spark, you may need a new ignition module. Check out the troubleshooting flow chart located in the IOM. Click here to view Roberts Gordon downloads.
  4. If the system starts up and then shuts right back down, there may be a blockage in the gas flex leading back to the gas valve. Spiders are notorious for getting in behind the orifice and laying an egg sack in the gas flex. This is normally a white, gooey substance that blocks the proper flow of gas. To fix this, pull out the orifice and then use a stiff wire with a small hook on the end to run it through the gas flex catching and removing any egg sacks that may be present. The gas flex may need to be disassembled in order to completely remove the obstruction.
  5. If you are still having issues, call us. There is always someone available to help.

Proper maintenance of your system will lead to a longer operating life and increased efficiency, reducing your gas consumption and saving you money.